We want you to love what you ordered. If you are unsatisfied for any reasons, please return your purchase for a credit or refund.
Full refunds (less shipping fees) will be issued if the merchandise is returned unused and in its original condition within 7 days of receipt. A restocking fee of 25% will be applied after the 7 days up to 15 days upon receipt. Credit card transaction will received a refund credited back directly to their card. Money Orders and Cashiers Checks will receive a refund check. If you would like to do an exchange you do so by applying your credit towards your new purchase (buyer is responsible for all shipping expenses.)
Step 1: Contact eCowhides.com Return and Exchange team by clicking here.
Step 2: Place the merchandise in the original box and packing materials.
Step 3: Send the package via FedEx, UPS or Insured Postal Service to the address indicated on your package slip.