About Us

Who we are

We are a family owned and operated company of 3 generations with over 60 years of tannery experience. Our tanneries expand from Europe to Brazil and we proudly offer the best quality and largest variety available. eCowhides.com was started to provide people an easy, simple way to purchase quality cowhides products online and ship them directly to your door free of charge (with purchases over $199). We know our customers want quality products at affordable prices. We strive every day to make that happen.


How eCowhides.com works

eCowhides.com is an exciting place to find all your needs in cowhides with a large selection to choose from at the very best prices and overall shopping experience. We've created a unique store that offers our customers the ability to find what they want easily and quickly, and with our free shipping, hassle-free returns, lowest prices Worldwide, and 90-day returns window, we offer our customers a no-risk opportunity to try us out.


Sales Volume = Lower Prices

eCowhides has partnered with the leading raw material providers in cowhides worldwide ensuring us the best selection and quality, we then select the best of the best cowhides and have them ready in our large stockroom to be shipped within 24-48 hours. By doing this we have the largest inventory of cowhides product online. Our volume of sales has enabled us to get the lowest prices from our suppliers. We pass the savings on to you.


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Our Values

Passionate - We are passionate about providing the easiest way to buy cowhide products online.
Pioneering - We are always pioneering new ways to make our website easier to use. eCowhides.com is now available on your iPhone, Blackberry, Android and iPad. A complete browsing, shopping and purchasing experience takes just a few clicks.
Achieving - We will constantly strive to improve our websites and listen to feedback!
Private and Secure – eCowhides.com protects your privacy. We will not sell or rent this information to anyone. We are Visa, Mastercard, American Express and Discover Card compliant to protect your personal information. Customer Services: If you have any questions or comments about our site, we'd love to hear from you. Please click here to contact one of our Customer Service representatives.

We thank you for visiting and hope you have a very pleasant shopping experience

 

Our Promises


THE BEST BRANDS AT THE BEST PRICES
You can always expect a great savings at eCowhides.com . We offer the BEST COWHIDE ITEMS you want at the BEST PRICES every day! Shop eCowhides.com and sleep better at night. We strive to offer you the best deals and pass the savings on to you.


GREAT SERVICE

If you are looking for great advices on cowhide rugs, cowhide pillows and more, ask us! Cowhide is what we do!

Receive full customer support!

• By Phone - Please contact Customer Service at 1.877.572.9361 24 hours a day, 7 days a week, all year long.
• Phone Orders - Don't feel comfortable ordering products online? No problem! eCowhides.com accepts orders over the phone.
• By Email - Please specify what product you are ordering and where you would like your product to be shipped. Please email your payment along with your name, address, phone number and order description to: orders@eCowhides.com


FREE SHIPPING ON ALL ORDERS OVER $199 USA AND $399+ WORLDWIDE
Unlike many other web sites that have special rules and lots of fine print, eCowhides.com offers free shipping on all orders over $199 USA and over $399 Worldwide placed on our website.

We ship from South Florida, USA. We can deliver within 1-4 business days in major cities in the USA and 5 to 10 Business days Worldwide.

$10 to $15 Flat-Rate Shipping for order under $199.

If you'd like to learn more about Free Shipping on $199+ Orders, visit our Shipping page.


90 DAY MONEY-BACK GUARANTEE
With eCowhides.com, 90 day return policy, there are no special catches or exceptions. All we ask is that you send the items back to us in the original packaging, and make sure that the merchandise is in the same condition.

1-7 days: Full refund

7-15 days: 25% restocking fee

16-30 days: 50% restocking fee

30-90 days 75% restocking fee

 
  • You have 90 days from reception of the product to return it.
  • All products being returned must be in new condition and need to qualify for a refund or exchange.
  • We undertake to then exchange or reimburse you the price of all the products.
 

If you'd like to learn more about our 90 day money-back guarantee, visit our return policy page.



HASSLE-FREE RETURNS POLICY
Return Instructions
Need to return your item? No problem.
1. Pack the item(s) securely in the original product packaging, if possible. Please include a note with your order number, reason for return and if you wish for a refund or for an exchange, please specify what to exchange for. All products must be returned in new condition, to ensure full credit. Visit our 90 day money-back guarantee Policy page.
2. You may send your return with any carrier you wish as long as tracking number is provided.
3. No Need to worry, once you have sent your package to us, an account representative will ensure that the rest of the steps are completed correctly. We will email you a receipt confirming the credit!
 
  • To receive credit, items must be returned within 90 days of delivery.
  • You can expect a refund in the same form of payment originally used for the purchase.
  • The treatment time of a return parcel can take 3 weeks, over this time, contact our customers Service
  • •If you have received a damaged or defective item, please click here to let us know


EASY EXCHANGE
If the color, size or other details do not suit you and you wish to exchange the product, we undertake (on the condition that the returned products are new, unworn and in their original packaging) to offer you the shipping costs of your new order. Return shipping is on behalf of the customer.


EXPRESS REFUND
Once your return is received and inspected by the fulfillment centers (usually within 10 days of receipt), your refund will be processed and a credit will be automatically applied to your credit card or original method of payment. This credit will not include any original shipping charges. You may also check the status of your return by logging into your account and viewing your order history. We will email you a receipt confirming the credit!

Please note: Once we initiate the credit for your eCowhides.com return, the actual date that the refund is posted to your account is determined by the company which issued the original payment. Please be patient, it may take up to two billing cycles for the credit transaction to appear on your statement.


SECURE PAYMENT
Easy, secure online ordering
click here to see our Secure Shopping Guarantee /div>


LOWEST PRICES WORLDWIDE
When you shop at eCowhides.com you can be sure you're getting the best deall. At eCowhides.com we strive to offer the low prices from the start. Our prices are the cheapest prices you can find online for Cowhide rugs, Cowhide Pillows, Cowhide patchwork, Animal Printed Cowhides, Calf hides and more...